Feature Comparison

iceMailer is available via various pricing plans, so you can choose the one that suits your needs most:

Bronze Silver Gold

Contacts Management

Max number of contacts in database 5000 Unlimited Unlimited
Number of address books 5 100 1,000
Historical access to reports and campaigns - number of months stored 12 24 60
Automatic bounce handling
Data cleanse and de dupe on upload
Amend contact details on-screen, or re-import to refresh the data
Advanced "sign-up form" feature - create advanced web sign-up forms at the click of a mouse to opt contacts into multiple address books and to collect/append valuable additional data fields
Number of customisable data fields (in addition to five default variables) 50 200 400
Custom adjustable hard and soft bounce management thresholds Fixed
Export soft and hard bounces and unsubscribes by date range, campaign or total amount
API to connect iceMailer to your back-end data system, including third party application
Third party application integration, allowing you to use iceMailer within a third party platform
Segmentation Data Query Builder (including queries by contact history data), updated in real time
Segment query builder 10 50 150
Geomap segmentation

Creating Emails

Easily create your campaigns using "Point and Click" technology
Drag "n" drop template editor
Built-in spam checker
Personalise your email content at the touch of a button
Add external web links to your email content at the touch of a button
Add a "Refer a Friend" link to your emails
WYSIWYG editor
Add a "Add to safe senders list" link to your emails
Template library including over 70 free, professionally designed generic templates
Easily upload your design templates into iceMailer
Easy image resizing tool
Add a "Add to social networks" link to your emails
Dynamic content
Personalised preview
Interactive PDF convertor (Additional charges apply)
Document linker - link to and launch PDFs, and any other documents, directly from your marketing emails, in one quick step

Testing Emails

Free, unlimited test sends
Inbox preview (usage charge applies)
Multiple subject line split testing
Email content split testing
Friendly from address split testing

Sending Emails

Multipart delivery
Schedule campaigns to be sent in the future
Outbox with campaign "pause" button
Triggered emails following web form submission
Generic, account-wide auto responder for all email replies
Social media sharing
Social media tracking
Auto responder for email replies, customisable by campaign
Custom event triggered emails (e.g. Upsell email sent automatically to any customer who orders product A)
Series triggered emails (e.g. four-stage subscription renewal programme)

Reporting

Graphical representations of your results
Delivered and open rates
Links clicked - by link name and URL
Forwards
Replies
Bounces and unsubscribes
Drill down to individual recipients
Overlay, hotspot report
Print out board room ready reports
Unlimited export of the reporting stats
Generate "Hot Prospects" reports to further target your lists
Filter results by Link Name to generate follow-up campaign lists
Social network bookmark views
Compare reports from different campaigns
Schedule report update, emailed to up tofive colleagues per campaign
Automatic list/address book generation from reports,for follow-up campaigns based on filtered results
Website page and path tracking
ROI tracking from email to website conversion, by numerical and alpha codes
One-click Google Analytics tracking code tool
Report by top 10 domains
Geomap of results
Contact history reporting

Support

Free unlimited email support from Iceberg Internet
Free telephone support from Iceberg Internet

Account Management

Number of licensed users 3 10 Unlimited
User permissions management

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